How do we handle our home service calls for installations or repair of gas appliances with the current Coronavirus pandemic?
Gas Appliance Services London maintains our commitment to local Londoners to provide them the most quality and professional service that our team can give even in the midst of the coronavirus pandemic.
Before COVID-19 happened and affected all of us, when we go to homes for installation or repair, we would have presented our ID for checking at the door, talk to the homeowner face to face about the appliance installation or the issue of the appliance that requires repair. But in the new reality of the coronavirus, there is so much more to think about.
What if the homeowner or one the family in the house has been infected with the virus and spread this to us, which we won't be aware of, and then we'll have to go to the next job either on the same day or the following day? This will potentially infect the next home. What if the next home has family member that is vulnerable to this virus? What if we or one of our technician got infected which would mean a halt to our business? With this virus still raging and causing havoc to the people around the world, a simple home service call for appliance install or repair seems to carry a lot risk.
In light of this situation, our life, livelihood and our need for services whether at our house, place of work or other areas will continue. However we all need to follow some rules to prevent spread of this virus like social distancing by at least 6 feet, wearing face mask, frequent and thorough hand-washing or hand hygiene and appropriate cleaning of potentially affected surface.
Here at Gas Appliance Service London, we do these simple ways to protect you and our technicians before, during, and after the visit.
Other ways you may want to do or consider to protect you and your family:
If you have your appliance fixed, disinfect it by scrubbing the surface with soap and water. The friction of the scrubbing can break the coronavirus’s protective envelope. Toss the towel or allow it to soak in soapy water to destroy any virus particles that might have survived, then wash your hands.
If you or someone in your family is at higher risk for severe illness from coronavirus, such as older adults or those with underlying medical conditions, consider not being inside the home during the service, or find someone else who can be in the home instead.
Do as much of the pre-service consultation on the phone or by email before the technician arrives, to reduce the amount of time the technician spends inside your home. You can also send pictures ahead of time.
All conversations with the technician should take place outdoors, when possible, and physically distanced indoors or maintain a distance of at least 6 feet from the technician and limit interactions between him and other household members and pets.
During indoor services, take steps to maximize ventilation inside the home, such as turning on the air conditioner or opening windows in the area.